Frequently Asked Questions

1. Are you Estate Agents?

No definitely not! We are a web platform to sell property in Spain and across Europe

2. How does it work?

Very simple…..1st click on the Sign Up on the top right of the page and all your options will be displayed before you part with any personal detail….choose the option that suits you best and follow the online instructions

3. Is it really Free?

Yes absolutely! By choosing Option 1 your property will be displayed completely free of charge. There are additional Options to enhance your listing but these are not obligatory

4. Do I have to pay you Commission when the property is sold?

No - there is NO COMMISSION to pay we derive our income from Google Adverts, Affiliate Progreames (like Booking.com) and our Business Directory.

5. How long will my property be displayed for?

Until it is sold, but we will ask you to renew your listing every 6 months just as a reminder and to ensure properties on the site are available.

6. I don’t understand computers can you help?

Yes if you want our IT people to upload your property details we can “capture” your information from any Estate Agents or other website, for a small one off charge.  Choose Option 2 and you will be asked to provide the Agent name and their Property Reference No. That’s all there is to it! Alternatively email us the description and photos help@villamove.com 

7. I want to stay anonymous, is that possible?

Yes, if you do not want your name, email address and phone number to appear on the site, that is not a problem. Choose Option 3 and you can use the name of “VillaVendor” and the email of seller@villamove.com Our team will then redirect the inquiry to your personal email address. Choosing this option you will be asked to renew your listing every 4 months, and we will send you a reminder beforehand.

8. Can I have my property featured on the front page of your site?

Yes – featuring your property will dramatically increase it’s exposure and lead to more inquiries. This can be done from within your "Sellers Panel" - Once in the Sellers Area choose from the menu on the right "Make Featured" and follow the instructions.

9. Where do I find the Floor Area of my Property?

You can find this on your Energy Certificate, alternatively you should measure it.

10. Do you handle lettings?

Yes we do and its free. Follow the same log in process and chose the “rent” option. We are working on a Holiday letting option right now.

11. What are your Terms & Conditions?

You will be asked to review and agree the T&C’s when you sign up, but to read them now click here T&C

12. Can I sell a business or commercial property on your site?

Yes during the data entry about your property, just chose the “commercial” option.

13. What happens when I agree a sale of my property?

Please tell us! Give us a Facebook “recommended” post.  We review listings every 6 months. If you do not reply to our request to renew your listing your property will be removed from display in order to keep out database current.

14. I am an Estate Agent can I advertise with you?

You can advertise your services through our Business Directory, but we do not allow Estate Agents to display property on our site. Go to the directory here Business Directory.

15. Can I use VillaMove if my property is for sale with and Estate Agent?

Yes of course you can! We are here to help you save on Estate Agents fees (Note: Please check your Estate Agency contract).

16. I don’t have an Energy Efficiency Certificate, can you help?

Yes. Under Real Decreto 235/2013 it is mandatory to have an Energy Certificate prior to advertising your property for sale or rent. We have arrangements with Energy Surveyors thoughout Spain just click this link to organise your EPC 

17. I have agreed a price with a buyer but I don’t have a Lawyer, what next?

You will soon be able to download our Private Sale Agreement  here. Fill in the blanks and ask your buyer to sign it and pay the deposit.

18. How do I complete the sale at the Notary?

You are not obliged to be legally represented and your buyer will appoint an Abogado (Solicitor) or Gestor (Licenced Conveyancer) to complete the sale. If you want to be represented we can assist though our network of Gestors, please email move@villamove.com to be put in touch with a Gestor.

19. Why is selling a property privately so simple?

VillaMove have years of experience in the Spanish Property Market and our system has been designed to provide you with all the support you need throughout the transaction.

20. Is there a Buying Guide?

 Yes you can downdload a copy of the Official Buying Guide here http://www.villamove.com/OfficialBuyingGuide-AIPP-RICS-RDE.pdf 

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